FD 110
Customer or vendor not known
EDI or IDoc invoice processing fails because the referenced customer or vendor cannot be resolved in the receiving SAP system.
Quick answer
- Most likely cause
- The external partner number is not mapped to the expected SAP customer/vendor/business partner.
- Check first
- WE02/WE05 — partner segments and the exact status record.
- First resolution step
- Identify the external partner value received in the failing document.
Likely root causes
- The external partner number is not mapped to the expected SAP customer/vendor/business partner.
- The master record does not exist in the receiving organizational context.
- The wrong partner qualifier or partner number is being sent by the source system.
What to inspect
- WE02/WE05 — partner segments and the exact status record.
- Vendor/customer/business-partner master data in the receiving system.
- Partner-profile and interface mapping for external versus internal partner numbers.
Resolution path
- Identify the external partner value received in the failing document.
- Correct or create the approved master-data/mapping entry.
- Verify organizational assignments required by the process.
- Reprocess the IDoc and confirm the document uses the intended business partner.
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