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FD 110

Customer or vendor not known

EDI or IDoc invoice processing fails because the referenced customer or vendor cannot be resolved in the receiving SAP system.

Likely root causes

  1. The external partner number is not mapped to the expected SAP customer/vendor/business partner.
  2. The master record does not exist in the receiving organizational context.
  3. The wrong partner qualifier or partner number is being sent by the source system.

What to inspect

  1. WE02/WE05 — partner segments and the exact status record.
  2. Vendor/customer/business-partner master data in the receiving system.
  3. Partner-profile and interface mapping for external versus internal partner numbers.

Resolution path

  1. Identify the external partner value received in the failing document.
  2. Correct or create the approved master-data/mapping entry.
  3. Verify organizational assignments required by the process.
  4. Reprocess the IDoc and confirm the document uses the intended business partner.

ERPClimb is an independent platform and is not affiliated with SAP SE.