M8 080
Reversal quantity greater than quantity invoiced to date
A credit memo or invoice reversal in MIRO/MR8M fails because the quantity being reversed exceeds the quantity invoiced so far.
Quick answer
- Most likely cause
- The reversal or credit memo quantity is larger than the posted invoice quantity.
- Check first
- PO history for the exact PO item.
- First resolution step
- Reconcile the PO history and identify the remaining reversible quantity.
Likely root causes
- The reversal or credit memo quantity is larger than the posted invoice quantity.
- A previous reversal or credit memo has already reduced the invoiced quantity.
- The wrong PO item or reference invoice was selected.
What to inspect
- PO history for the exact PO item.
- Posted invoice and credit memo documents in MIR4.
- Quantity and reference document entered in the reversal/credit memo.
Resolution path
- Reconcile the PO history and identify the remaining reversible quantity.
- Correct the quantity or choose the correct reference document.
- If prior documents are incorrect, reverse them in the correct sequence according to accounting controls.
- Repost only after the PO history matches the intended business event.
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