M8 321
Document contains same order item more than once
An inbound invoice is rejected because the same purchase-order item is supplied more than once in a way the posting logic cannot accept.
Likely root causes
- The source invoice contains duplicate references to the same PO item.
- Interface mapping creates duplicate item segments.
- Item aggregation/splitting logic generates the same PO/item key more than once incorrectly.
What to inspect
- Inbound IDoc item segments and PO/item references.
- Source invoice lines before mapping.
- Middleware mapping or transformation rules that group or split invoice lines.
Resolution path
- Determine whether the duplicate is legitimate business detail or an interface duplication.
- If duplicate, correct the source or mapping.
- If multiple commercial lines must reference one PO item, use the supported invoice structure for that process.
- Retest and reconcile invoice totals before reprocessing.
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