Goods Receipt Landing in Blocked or Quality Stock

Warehouse team calls to say the material just received is not available in MRP, sales order availability check, or against the manufacturing order, even though the goods receipt has already been posted and the packing slip confirms the full quantity. The store keeper insists the stock is physically on the shelf but the system shows it as not usable. Someone runs a stock overview and finds the quantity sitting under blocked or quality inspection rather than unrestricted use. Production planning escalates because a firmed order cannot be released, purchasing insists the purchase order shows the item as delivered and invoiced, and nobody can explain why stock that should be free for use is locked. The complaint arrives as goods receipt posted but stock is not available, with no mention of stock category, blocking indicator, or inspection type.

Pull the stock overview for the material and plant across stock categories for the period in question, and line it up against the material document from the goods receipt, its movement type and stock type field, and the purchase order item's stock type indicator at the time the order was created. If the order field, the material document field, and the stock overview category all agree on quality inspection or blocked, the goods receipt behaved exactly as instructed and the defect is upstream, not in the posting itself.

If the purchase order item was created with the wrong stock type indicator, correct the field on the order before the goods receipt happens if it has not posted yet; if the receipt already posted, reverse the material document and repost with the corrected indicator, or move the stock with the appropriate transfer posting - this is a data fix, no transport needed. If the info record is carrying a stale default, correct the info record's inspection or blocked flag directly, and check every open purchase order created after the default went stale, since each one may have inherited it. If a QM inspection type is active and the inspection is genuinely required, the fix is not to force the stock to unrestricted - work the inspection lot through to a usage decision instead. If the inspection type should not be active for this material and plant at all, deactivating it in the QM view is a master data change, but altering the inspection type's control behaviour, or removing it as a plant-level Customizing default, needs a transport. If batch status management is defaulting new batches to restricted, correcting one batch's status is a data fix; changing the classification default that drives the assignment is Customizing and needs a transport.

The reflex fix is a manual stock transfer posting that moves the quantity straight from blocked or quality inspection into unrestricted use to satisfy the immediate demand, without touching the purchase order, info record, or inspection setup that put it there in the first place. The next goods receipt against the same vendor or material repeats the problem because nothing that caused it was changed. Worse, if the inspection type was active for a legitimate reason - incoming quality hold, vendor probation, a regulatory requirement - forcing the stock to unrestricted bypasses a control that exists on purpose, and it becomes an audit finding when the material turns out to have been consumed before any usage decision was ever recorded.

Owned jointly by the MM inventory and purchasing consultant, and by the QM consultant whenever an inspection type is involved. Purchasing owns info record defaults and the purchase order's stock type setting; QM owns inspection type activation and the usage decision workflow. The handover note lists material, plant, vendor, purchase order number and item, the stock type value found on the order versus what was expected, whether an inspection type is active, and the batch status if the material is batch managed.