— Free SAP support tool

Background Job Failure Analyzer

Paste the failing step's SM37 log to find supported error patterns and the next checks to make. Separate the reported job state from the likely investigation path, and prepare a ticket with evidence. No SAP connection or AI call is made.

Free · No sign-in · No AI credits. Analysis runs in this browser. Pasted logs are not uploaded or saved; copy/download happens only when you choose it.

Paste one incident's error and nearby lines. Redact passwords, hostnames, personal details and business-sensitive values. English messages and standard status codes are supported; unfamiliar text receives a collection checklist.

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Start with the step, not just the cancellation

In SM37, open the job log and step details for one job name/count. Record its timestamp, program, variant and execution user. Copy the relevant error and nearby lines. Correlate runtime failures with ST22 and application messages with SLG1 where the program supplies an application log.

READY means the job is waiting for a background work process; ACTIVE alone does not prove a hang. A canceled job may have committed work in earlier steps or packages. FINISHED confirms step completion, but business reconciliation and output checks are still needed.

Choose a restart point with the owner

Compare the attempt with the last successful run. Resolve the verified cause and reconcile existing documents, files and completed packages before repeating a job. Use the application's documented restart procedure rather than assuming the entire run was rolled back.

SAP references and related tools

These are rule-based checks for standard SAP background processing. They cannot inspect your system or prove that a rerun is safe. Confirm release-specific behavior and application restart procedures with the owner. ERPClimb is independent of SAP SE.